Shipping Policy
Overview
At TRACITREASURE, we aim to provide a clear and reliable shipping process. This Shipping Policy outlines how orders are processed, shipped, and delivered so customers know exactly what to expect.
Order Processing Time
All orders are processed within 1–3 business days (Monday – Friday, excluding public holidays).
Once your order has been processed, you will receive a confirmation email with shipment details and tracking information (if available).
Shipping Time
Estimated delivery times depend on your location:
- Canada & United States: 5–10 business days
- International Orders: 7–15 business days
Please note that delivery times are estimates and may vary due to factors outside our control, such as customs processing or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method (if applicable). Any applicable fees will be clearly displayed before completing your order.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. This allows you to monitor your shipment in real time.
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout. TRACITREASURE is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Lost or Delayed Shipments
If your order is delayed beyond the estimated delivery timeframe, please contact us at:
SUPPORT@tracitreasure.shop
We will review the situation and assist you accordingly.
Customs, Duties, and Taxes
For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to receive the delivery, we will contact you to arrange reshipment. Additional shipping charges may apply.
Contact Information
If you have any questions regarding shipping, please contact us:
Email: SUPPORT@tracitreasure.shop
Phone: +1 672-205-0544
Policy Updates
TRACITREASURE reserves the right to update this Shipping Policy at any time to reflect operational or legal changes. Updates will be posted on this page.
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